Retro can integrate with most webstores - this is our preferred method of working. Integration allows us access to the back room of your web store where we can download and manage orders daily.
You, the client, can set the user permissions to safeguard your data within the web store management system.
By law Retro cannot retain client data. We only capture individual orders rather than the client information.
If your web store is unable to grant us an integration capacity, Retro can still service your needs - this will just require a little more involvement from you; the client. The following options are available:
1. Send us individual or bulk orders via email. (We can supply email templates for both options)
2. Send us orders via an Excel CSV file including order number, client’s name, address and order details.
(Depending on what system you are using will determine how we confirm order despatch)